Aidan from Jam shares insights into their startup's transition to Manifest V3 (MV3), detailing the technical challenges and complete refactor of their browser extension, which was rolled out to 150,000 users. The discussion covers the biggest challenges of the MV3 refactor, how it influenced the product roadmap, and the difficulties encountered with idle states for version updates. It also highlights the capture engineering team’s role in taking over support flows, the balance between addressing MV3 scope and urgency with user-desired features, and future directions for their capture tool. The episode invites listeners to subscribe to their series and announces an open role for Technical Support and QA, emphasizing Jam's ease in capturing bugs in a developer-friendly format.