Pictory, a startup using AI to convert long-form content into short-form multimedia pieces, previously struggled with chaotic bug reporting that slowed development velocity. With only 15 employees, product managers like Neha Kalani had to wear multiple hats and manually capture screenshots, videos, and browser logs across tools, causing time-consuming back-and-forth with engineers. However, after discovering Jam, a platform that captures everything an engineer needs to fix bugs in a single shareable link, bug reporting was streamlined overnight, allowing Neha to reproduce bugs instantly and send them to engineers in seconds. This led to faster bug resolution and improved developer productivity, with estimated improvements of 2-5X over the previous workflow. With Jam's unified platform eliminating manual log collection across disparate tools, developers can rapidly squash bugs on the first try, enabling Pictory to ship new AI features faster than ever before.