The Laurel team, a software company, was struggling to reproduce complicated bugs in their development lifecycle, which was taking days instead of minutes. They needed a tool that could seamlessly integrate into their current workflows and alleviate the inefficiencies they experienced trying to reproduce bugs. After introducing Jam, a bug-reproducing tool, the entire Laurel team began using it within weeks, and it significantly reduced the time spent on reproducing bugs. The tool captures the bug as it occurs, shares an instant reply, and integrates with top-issue tracking tools, providing a user-friendly platform that emphasizes team collaboration. With Jam, the Laurel team can now find, fix, and ship features in minutes, achieving a shortened development lifecycle and improving their overall efficiency.