Diego Zaks, the Head of Design at Ramp, shares his journey and experiences as a designer. He emphasizes the importance of building trust with others to become a better designer. To get started in design, Diego suggests embracing what you don't know and asking for help from people who are more experienced. For designers looking to level up, he recommends learning graphic design fundamentals, connecting ideas between projects, and scaling oneself by investing time in tools and processes that improve efficiency. Diego also highlights the importance of trust between product managers, engineers, and designers, encouraging them to work together as partners to solve business problems quickly.