The current bug reporting process remains largely unchanged since the 1990s, despite advancements in technology, and is often characterized by a back-and-forth cycle between engineers and bug reporters that wastes engineering time. This process typically involves a lack of clear context, leading to unnecessary communication and debugging calls, which can be frustrating for both parties involved. To address this issue, a new tool called Jam has been developed, designed to make the bug reporting process more productive and efficient by enabling users to capture rich contextual technical data about bugs, allowing engineers to quickly identify and resolve issues. With over 14,000 users and counting, Jam aims to revolutionize the way engineering teams handle bugs and improve the overall efficiency of the bug reporting process.