Ionic introduced the Ionic Cloud Wish List to engage with its community by allowing users to share and vote on ideas for improving its backend services, which are designed to simplify mobile application development. The platform encourages community feedback by enabling users to post comments and discuss potential features or products. Ionic also implemented a system to update users on the status of suggestions, indicating whether they are completed, in progress, or on hold, with additional explanations and links for more information. This initiative aims to streamline communication and keep users informed about how their ideas are being addressed.