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Business operations: when you’ll need it and why, eventually, you won’t

Blog post from Intercom

Post Details
Company
Date Published
Author
Yao Choong
Word Count
1,660
Company Posts That Month
15
Language
English
Hacker News Points
-
Post removed?
No
Summary

Business Operations (Bizops) is a function designed to unify a company's manpower and assets, streamline business processes, and enhance performance. Bizops emerges as companies grow beyond the point where open-ended discussions among employees become impractical due to increasing complexity. The team provides three key objectives: catalyzing collaboration, pushing progress, and incubating new functions. Over time, Bizops should cease to exist as a dedicated function once the company reaches a certain size and becomes self-sufficient. However, its core principles can be applied in various roles within the organization, such as strategic thinking, operations management, or Chief-of-Staff responsibilities. The cycle of Bizops' existence is cyclical, with companies spawning new businesses that require similar functions, causing the wheel to turn again.

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