Inside Intercom's reader survey revealed that Inside Intercom readers are a discerning bunch who turn to various publications for professional inspiration, including blogs, startup resources, design and creativity outlets, and company blogs. The survey highlighted the importance of providing thoughtful feedback to improve content and attract more relevant articles on topics such as product management, design, startups, and customer support. A range of publications were identified, from well-known blogs like Seth Godin's blog and Stratechery by Ben Thompson, to startup resources like Startup School and First Round Review, and company blogs like Wistia and InVision.