What we shipped: 2015 year in review

In 2015, Intercom shipped over 100 features and improvements, including a brand new product, Acquire, which extended the company's reach outside of its core product. The platform also gained support for Android, introduced real-time capabilities such as green dots and live typing indicators, and released features like teams, assignment rules, and "or" filtering to improve workflows. Additionally, Intercom revamped its composer feature and introduced delivery windows and message goals to enhance targeting and measurement capabilities. The company also expanded its APIs, integrations, and developer hub to facilitate community building and product development. With a strong focus on growth and innovation, Intercom looks forward to introducing even more features in 2016.

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