The growth of video customer service is transforming the way businesses interact with customers, providing faster, more convenient, and personalized experiences. As companies move away from traditional methods like phone calls and emails, they're turning to video as a key tool for building relationships, resolving complex issues, and creating a sense of trust with their customers. By leveraging video in various ways, such as answering support tickets, onboarding new users, nurturing sales leads, documenting tutorials, and providing personalized experiences, businesses can deliver lightning-fast customer interactions while maintaining a personal touch. This integration is especially seamless when paired with real-time messaging tools like Intercom, allowing for a more engaging and responsive experience that keeps customers happy and builds loyalty.