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5 lessons learned starting a new team within our sales organization

Blog post from Intercom

Post Details
Company
Date Published
Author
Pete Prowitt
Word Count
1,724
Company Posts That Month
9
Language
English
Hacker News Points
-
Post removed?
No
Summary

A seasoned manager starts a new team within their sales organization, tasked with growing current customers at scale. They emphasize the importance of measuring impact to justify hiring and investing in the team, recognizing that the "juice" is worth the "squeeze." The team's success relies on embracing a bias toward "yes," adapting to new information and hypotheses, and hiring for ownership. To overcome challenges, they channel their inner MacGyver, stepping outside their comfort zone and seeking solutions from unconventional sources. As the team grows, it becomes essential to find and cultivate a supportive village of colleagues who can provide valuable guidance and assistance. The journey is marked by growth, learning, and overcoming obstacles, with the ultimate goal of driving real impact and achieving success.

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