The new Intercom connector for ChatGPT enables businesses to unlock the value of customer conversations by allowing teams to access these interactions directly within ChatGPT, facilitating cross-departmental collaboration and decision-making. Available to Intercom customers on ChatGPT Business, Enterprise, or Edu plans, the integration allows users to securely query customer data using natural language prompts without switching tools, thereby democratizing access to valuable insights typically siloed within support teams. This functionality enables product teams to identify user frustrations, sales teams to understand common objections, marketing teams to adopt customer language, and leadership to detect emerging trends. The connector is designed to respect existing Intercom permissions, ensuring secure and appropriate data access. More connectors are planned for future integration with additional AI tools.