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Reflection: a key ingredient to great product teams

Blog post from Intercom

Post Details
Company
Date Published
Author
Gustavs Cirulis
Word Count
923
Company Posts That Month
16
Language
English
Hacker News Points
-
Post removed?
No
Summary

At Intercom, reflection is a key ingredient for great product teams. Individuals and teams regularly reflect on their performance, discussing successes, challenges, and areas for improvement to grow and transform their work. This includes weekly 1:1s with managers, bi-annual performance reviews, team reflections before planning sessions, project retrospectives, and company-wide surveys to understand employee engagement and areas for improvement. By reflecting on how they work, teams can increase productivity, avoid chaos, and improve collaboration, ultimately leading to better outcomes.

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