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Why product teams work best without a single leader

Blog post from Intercom

Post Details
Company
Date Published
Author
Brian Donohue
Word Count
639
Company Posts That Month
14
Language
English
Hacker News Points
-
Post removed?
No
Summary

In a counterintuitive conclusion, product teams are found to work best without a single leader, leveraging the psychological principle of diffusion of responsibility, which explains that groups tend to do less when ambiguity of responsibility arises. In contrast, having a clear leader is effective in meetings and projects, as it promotes accountability and ownership. However, product teams, with their ambiguous leadership structure, can thrive without a single leader due to the partnership between engineering manager, product manager, and designer, which requires trust, humility, and daily effective communication.

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