Intercom has announced the release of its new APIs, which provide a foundation for integrated applications across various platforms and products. The APIs enable developers to send richer data about users and companies, track events, and send in-app and email messages to users. With the new APIs, Intercom aims to create connected, personalized experiences for internet businesses. The first API was introduced last year, and the new ones provide additional features such as sending manual messages to users, getting summary counts of user data, managing companies, and better management of user data. The release signals Intercom's serious commitment to working well with other services and developing platforms that can integrate seamlessly with its product.