Making it easier to build on Intercom

The Platform team at Intercom aims to ensure that Intercom works for everyone, regardless of their framework, programming language, or external dependencies. To achieve this, they provide a range of tools and APIs, including packaged integrations, webhooks, and external integrations, which enable customers to build unique business use-cases. Recent improvements include the launch of the Acquire package, which provides full API and webhooks support for logged-out users, and the Conversations API, which now supports a full range of actions. Additionally, Intercom has maintained client libraries for various programming languages and has released a WordPress plugin, making it easier for developers to integrate Intercom with their applications. The company is also rolling out OAuth as a more secure alternative to API Key authorization.

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