Company
Date Published
Author
Serena Fritsch
Word count
1133
Language
English
Hacker News points
None

Summary

Joining a new company can be daunting, especially when you're expected to ship production code on your first day. However, Intercom's strong engineering values and culture centered around ownership and potential for growth make it easier to adapt. The company provides a welcome pack with a hand-signed card from teammates, setting up machines, configuring tools, and giving new engineers the opportunity to immediately contribute to the product through completion of an introductory task called an "Intermission". This small scope allows them to jump right in and feel like a productive member of the team. With continuous deployment process and feature flags, new engineers can commit and deploy their first lines of code within hours, receiving feedback loops and having actual impact on the product. The company values both craving and giving feedback, with dedicated meetings with engineering leads, goals for the next few months, and early recognition at demos, making it a refreshing and motivating environment for growth as an engineer.