Eoghan McCabe on the importance of authenticity in leadership

Eoghan McCabe, the Chairman and Co-founder of Intercom, sat down with Harry Stebbings on the Twenty Minute VC podcast to discuss his startup journey and share valuable insights on leadership, ambition, self-doubt, authenticity, managing stakeholders, questioning everything, process, and vision. Eoghan emphasizes the importance of embracing self-doubt as a catalyst for growth, acknowledging that our identities are not fixed and can be expanded beyond external labels. He also stresses the need for authentic leaders to commit to their values and purpose, speaking truthfully with their stakeholders even when it's difficult. Moreover, he advocates for questioning assumptions, adopting processes that enable creativity on a large scale, and dreaming big to achieve world-changing success.

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