Announcing three brand new features to help scale your support

Today Intercom is launching three new features to help businesses scale their support: Articles Pro, a multilingual knowledge base; Custom Bots, which can automatically triage customer issues for faster resolutions; and powerful Inbox workflows with SLAs and workload management to deliver consistent support at scale. These updates aim to address the challenges of supporting growing businesses on a global scale, providing fast, personal support in multiple languages and across time zones.

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