Announcing ‘The Ticket’ and ‘Intercom on Product’: Get the content you’re looking for

The company Intercom is updating its content offerings to cater to two distinct audiences: customer service professionals and product and design enthusiasts. The new content will be divided into two separate newsletters, "The Ticket" for customer service professionals, and a new newsletter called "Intercom on Product" for product and design enthusiasts. The Ticket will provide valuable and engaging content for customer service leaders and practitioners, while Intercom on Product will explore the future of software development and product strategy in an AI-first world. The company aims to share its perspective on various topics, including startup strategy, customer support best practices, and AI technology, with a focus on providing actionable advice and insights from industry experts.