Announcing Pioneer, Intercom’s first ever AI customer service summit
Blog post from Intercom
Intercom is hosting its first-ever AI customer service summit, Pioneer, a full-day online event that explores the exciting reality of AI-first customer service. The event features talks from Intercom leaders and industry experts, including award-winning English actor, author, and comedian Stephen Fry in conversation with musical pioneer, visual artist, and activist Brian Eno. Attendees will learn about high-ROI strategies for integrating AI into existing support workflows, real-world success stories of AI integration, and exclusive insights into upcoming AI product launches, including Fin 2, Intercom's next-generation AI Agent. The summit aims to discuss the reality of customer service today, focusing on practical ways to implement AI to uplevel customer experiences right now.