Announcing Intercom Academy – a new place to learn and grow

Today, Intercom is launching Intercom Academy, a new learning platform that offers a series of on-demand courses designed to help customers become better at their jobs and grow their business. The platform was created after the company's Chief Strategy Officer and co-founder Des Traynor hosted daily "seminars" to educate new signups and prospects about achieving success with Intercom. The academy will provide comprehensive training guides, including courses for customer support representatives and sales development representatives, to help customers master specific skills and workflows. Intercom Academy is designed to empower customers to feel like experts in their field, align their teams, and grow their business. The platform will continuously add new courses, including ones for managers, developers, and job seekers, and will be shaped by customer feedback to meet the evolving needs of the market.

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