Company
Date Published
Author
Charlotte Swan
Word count
1523
Language
English
Hacker News points
None

Summary

Instabug is a mobile app user feedback tool that enables users to file context-rich bug reports in seconds, and also streamlines the user feedback process by allowing developers to organize and filter feedback using custom report categories, tags, and labels. This helps eliminate extra steps from their workflow. Instabug integrates with various third-party tools such as Zendesk, Slack, Trello, Jira, GitHub, Asana, Pivotal, Basecamp, Webhooks, Clubhouse, GitLab, FrontApp, Manuscript, Teamwork Projects, and Freshdesk, allowing users to forward issues automatically and automate replies. These integrations enable customers to specify which types of reports end up in their support inbox, making it easier for customer service teams to respond to user feedback and help them as soon as possible. By using Instabug, mobile teams can maintain industry-leading apps with mobile-focused stability and performance monitoring.