Company
Date Published
Author
Charlotte Swan
Word count
1244
Language
English
Hacker News points
None

Summary

Making your mobile app product roadmap public can be beneficial for transparency and community engagement, but it also reveals strategy and progress to competitors. Creating a public feature request board is an alternative that stirs up community engagement while keeping users in-app. User feedback is crucial for building an app that users love, and there are numerous ways to collect current data, including emails, customer support messages, bug reports, in-app surveys, feature requests, public roadmap comments and votes, NPS surveys, in-app chat, customer interviews, and analytics trackers. Feedback analysis is an opportunity to give yourself a reality check by validating your product strategy throughout its development. Segmentation of user feedback is key to balancing diverse viewpoints, and prioritization should consider the impact-effort matrix, difficulty, cost, and potential outcome. By adopting an outlook of continuous discovery and iterating incrementally guided by feedback from users, you can build a successful product.