The Debrief: incident.io, say hello to AI

This week, incident.io launched four new AI-powered features to enhance incident management. These include Assistant, Suggested Summaries, Suggested Follow-ups, and Related Incidents. Ed Dean, Product Analyst, and Charlie Revett, Product Engineer, discuss the development process and impact of these features in an episode of The Debrief. They emphasize balancing autonomy with AI, working with design partners, and learning prompt engineering while building a product rooted in this practice.