3 common pitfalls of post-mortems

Post-mortems can be valuable tools for learning from incidents and improving future performance. However, they are often executed poorly, leading to wasted time, unhelpful discussions, and a lack of actionable change. To avoid these pitfalls, consider automating the process of gathering information, focusing on higher levels of reflection, steering discussions towards forward-looking solutions, and seamlessly integrating action points into issue trackers for prioritization and follow-up.