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Outbound that doesn’t alienate for a technical product

Blog post from Incident.io

Post Details
Company
Date Published
Author
Esther Delignat
Word Count
1,179
Language
English
Hacker News Points
-
Summary

The text discusses how to set up a successful cold outbound motion for technical products without alienating potential customers. It emphasizes the importance of being human in all interactions and provides actionable advice on what not to do, such as hounding prospects with too many touchpoints, sending generic messages, invading personal space, writing lengthy emails, using disingenuous tactics, or pushing too hard for a sale. Instead, it recommends personalizing messages, respecting boundaries, keeping communications short and easy to understand, and knowing when to stop engaging with a prospect who is not interested. The long-term goal is to provide a stellar experience for potential customers and build goodwill towards the brand.