Our customers aren't just numbers—they're a priority

At incident.io, customer support is a top priority and everyone in the company plays a role in ensuring customers have a positive experience. The company focuses on building strong partnerships with its clients by actively listening to their feedback and quickly addressing concerns. This approach has led to high levels of customer satisfaction, as evidenced by their ranking in G2's Relationship Index for Spring 2024. By prioritizing good support at all levels, incident.io aims to build trust with its customers and create a better product through continuous feedback and improvements.