PagerDuty has been the go-to on-call tool for engineering teams for years, but many teams are rethinking their use of it due to its reliability and cost issues. The company behind incident.io On-Call argues that it offers a better way forward by tackling common headaches such as rising costs, clunky service models, inflexible schedules, and a disconnect from how modern teams handle incidents. Incident.io flips this on its head by offering a full incident management platform with features like scheduling, response, and status pages in one place, providing a more streamlined experience for teams. The tool also offers better value, straightforward billing, and a single place to see what's going on, making it an attractive alternative to PagerDuty.