Oli Monaghan-Coombs, a product engineer at incident.io, shares insights on how using Claude, an AI tool, has significantly enhanced his onboarding process and productivity. Having joined the company recently, Oli describes how Claude has helped him understand the codebase through CLAUDE.md files, which provide a structured explanation of the code architecture. He highlights how Claude assists in visualizing event flows, debugging issues with the help of Linear's MCP, and building a comprehensive knowledge base through note-taking and diagramming. Oli also discusses the benefits of customizing Claude’s settings to improve its functionality, emphasizing how this AI tool allows him to address questions independently, thus enabling him and his colleagues to focus on delivering value to customers. Despite the challenges of adapting to new coffee machines, Oli expresses appreciation for the supportive onboarding experience facilitated by Claude.