Company
Date Published
Author
Kate Bernacchi-Sass
Word count
2538
Language
English
Hacker News points
None

Summary

SEV0 London 2025 gathered industry leaders to explore the profound impact of AI on engineering practices, emphasizing both opportunities and challenges. As highlighted by incident.io CEO Stephen Whitworth, the integration of AI into coding processes is reshaping team dynamics, increasing code production, and introducing new complexities in debugging and system dependency management. Speakers like Meri Williams and Adrian Carvalho discussed how AI-driven automation requires a reevaluation of how engineers gain foundational skills and manage crisis situations, respectively. The event underscored the importance of transparency, as articulated by Brian Scanlan, whose company, Intercom, shares public post-incident reports to foster accountability and industry-wide learning. Other sessions, such as those led by John Paris and Sam Jewell, focused on the evolution of on-call systems and the critical role of observability in incident response. A recurring theme was the shift in perception of incidents, with Martha Lambert advocating for treating even minor issues as opportunities to demonstrate reliability and improve customer trust. The conference concluded with the consensus that resilience in the age of AI depends not on preventing failures but on building adaptable systems and cultures that can effectively respond to and learn from them, with AI serving as both a catalyst for change and a tool for enhancing reliability.