incident.io SOC 2 compliance: What's certified, how controls work, and what auditors need to know

Incident.io holds an active SOC 2 Type II certification, ensuring that its Slack-native platform automates incident response workflows and captures structured evidence from every incident, facilitating compliance and audit readiness. The platform employs controls like SAML SSO, SCIM provisioning, and AES-256 encryption to protect sensitive data, while its data residency in Belgium aligns with GDPR requirements. Incident.io's SOC 2 Type II certification covers various control domains, including logical access, network security, and change management, and integrates continuous compliance monitoring through Vanta. Customers can access detailed audit reports and security documentation through the Trust Center, allowing them to evaluate incident.io's security posture and compliance with necessary regulations. The platform's features, such as audit log retention and export, private incidents, and zero data retention agreements with AI providers, further support comprehensive security and compliance for organizations.

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