Picture a high-severity alert firing, Slack lighting up, and dashboards screaming red. This scenario highlights the need for incident management tool integration to cut response times and improve coordination among teams. Integration matters because it reduces context-switching, enables faster hand-offs, provides a single source of truth, and promotes healthier teams by automating repetitive chores. A well-integrated stack includes alerting and detection tools like Datadog, paging and escalation tools like PagerDuty, communication channels like Slack, tracking and following up tools like Jira, and customer visibility tools like Incident.io status pages. Integrations can be achieved with native integrations or webhooks, keeping humans in the loop for judgment calls, and measuring improvements to justify deeper work. Common pitfalls include treating integration as a one-off project, over-automating, and ignoring post-incident workflows, which can lead to inaccurate retrospectives and missed updates.