Best Opsgenie alternatives for enterprise teams in 2026

As Atlassian plans to end standalone support for Opsgenie by April 2027, enterprise teams are prompted to migrate their on-call and incident management systems, with Jira Service Management (JSM) positioned as the default path. This shift involves significant cost increases and complexities, highlighting the need for alternatives that cater to modern incident response needs. incident.io, PagerDuty, Blameless, and JSM are evaluated as potential options, each with distinctive features and trade-offs. incident.io offers a Slack-native platform designed to modernize incident response by reducing Mean Time To Resolution (MTTR) through automated coordination and real-time timeline capture, while PagerDuty maintains strong alerting capabilities but requires additional costs for comprehensive features. Blameless focuses on reliability and SRE practices, whereas JSM integrates seamlessly with the Atlassian ecosystem but may introduce ITSM friction. The migration process is detailed with steps to ensure a smooth transition, emphasizing the potential for incident.io to upgrade rather than merely replace existing systems, offering transparency in pricing and security compliance.