Best Opsgenie alternatives for compliance and security teams in 2026

As Opsgenie approaches its sunset on April 5, 2027, security and compliance teams are prompted to explore alternatives that enhance their incident management capabilities without sacrificing compliance. Platforms like incident.io, PagerDuty, and Jira Service Management are analyzed for their strengths and limitations in handling security incidents. Incident.io stands out with its Slack-native workflows, automated compliance features, and enterprise-grade access controls, while PagerDuty offers robust alerting but lacks native Slack integration for privacy. Jira Service Management, though a natural choice for Atlassian users, presents challenges in UI complexity and fragmented workflows. The transition from Opsgenie is seen as an opportunity to demand better security features like automated audit trails, private incident channels, and SCIM-based access control, ensuring that sensitive data remains secure and compliance is not just an afterthought. The shift is not merely a tool swap but a chance to upgrade security postures, balancing speed and stringent security requirements.