Best Open-source PagerDuty alternatives: Grafana OnCall, Opsgenie, and self-hosted options

Engineering teams are seeking alternatives to PagerDuty due to pricing complexity, UI issues, and the need for more integrated workflows. Open-source options like Grafana OnCall and GoAlert offer some solutions, but they come with infrastructure overhead and maintenance costs. Grafana OnCall, once a leading self-hosted tool, will soon be archived, leaving teams to explore other options or migrate to paid services like Grafana Cloud IRM. GoAlert provides a lightweight, self-hosted alternative but lacks comprehensive incident coordination features. Meanwhile, incident.io offers a managed, Slack-native platform that streamlines the incident management process with AI-powered post-mortems and no infrastructure requirements, appealing to teams that want to reduce mean time to resolution (MTTR) without the complexities of maintaining a self-hosted system. As Opsgenie prepares to shut down, engineering teams must carefully consider the trade-offs between open-source, self-hosted, and SaaS options to find the right fit for their stage and needs.

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