Behind the Flame: Rory M.

Rory Malcolm, Product Engineer at incident.io, shares his favorite memories, values, benefits, Slack channels, and advice for newcomers. He highlights the close-knit relationship between Product and Engineering teams and emphasizes the importance of a reliable incident management tool in ensuring smooth operations. His favorite customer interaction was when he quickly built a feature that made a customer's life easier, showcasing the personal connection between engineering and customers at incident.io.