Behind the Flame: Maggie Baxter

Behind the Flame is a series that highlights team members at incident.io, featuring Maggie Baxter, a Solutions Engineer, who shares insights into her role and experiences at the company. Maggie describes her work as dynamic and fulfilling, working closely with various departments and tech companies to improve their incident management experiences. She takes pride in developing genuine relationships with clients, which go beyond transactional interactions. Maggie looks forward to company events like the annual offsite, which energizes her by connecting with colleagues and hearing about the company's future. She values the company culture, which emphasizes authenticity and personal touches in client interactions, and she appreciates the level of care that her colleagues put into their work. Maggie advises potential candidates to be authentic and prepared, as the company's environment thrives on deep care and commitment. Describing life at incident.io as "FUN," she highlights the meaningful work and enjoyable atmosphere that makes her role rewarding.