As SRE teams look for alternatives to PagerDuty in 2025 due to cost and complexity, a range of solutions offering AI-powered incident management and streamlined workflows have emerged as viable options. Incident.io leads the market with its AI-driven automation, reducing mean time to recovery (MTTR) by autonomously investigating incidents and suggesting contextual next steps. FireHydrant focuses on incident workflow automation, while Zenduty offers customizable alert rules with machine learning for priority assignment. Squadcast provides AI-assisted alert routing, and Better Stack combines monitoring with incident management. xMatters excels in automated incident orchestration, particularly for enterprises with complex workflows, while Splunk On-Call integrates deeply with Splunk for log-driven incident response. BigPanda uses AI to correlate alerts into episodes, reducing alert fatigue, and AlertOps offers real-time operational intelligence with customizable dashboards. Each platform offers unique strengths, such as integration capabilities, pricing models, and ideal use cases, catering to different organizational needs and preferences.