Building a culture of incident response

Vanta emphasizes building a strong culture of incident response to ensure employee engagement and resilience in security. Key aspects include clear communication on filing incidents, encouraging all employees to declare potential incidents, sharing feedback for improvement, and fostering an environment where everyone can contribute their perspectives regardless of role or seniority. To cultivate this culture, organizations should design a program with proper tooling, recruitment, training, and support for incident commanders. Additionally, they should recognize employee contributions, communicate effectively during incidents, hold blameless postmortems, and measure the overall incident response culture to identify areas of improvement.