How We Define SRE Work, as a Team

In an effort to redefine and update the SRE (Site Reliability Engineering) charter at Honeycomb, the team, now comprising four engineers and a manager, has evolved its mission to better align with their current responsibilities and aspirations. The updated charter emphasizes three key areas: championing reliability and scalability, leading on-call and incident practices, and providing a system-level perspective to the organization. These areas reflect the team's focus on long-term, holistic system views, cross-pollinating silos, and influencing engineering practices toward sustainability and scalability. The charter also includes the secondary objective of generating content such as incident reviews and blog posts to offer value both internally and externally. This new charter is positioned as a living document to adapt to organizational changes, ensuring that the SRE team remains aligned with evolving priorities and high-leverage activities.