A New Bee’s First Oncall
Blog post from Honeycomb
A new engineer at Honeycomb shares their experience of being oncall in their eighth week at the company, emphasizing the value of firsthand experience in understanding the product and user needs. As a Developer Advocate, participating in oncall duties allowed them to better connect with the Site Reliability Engineer (SRE) and DevOps communities, as well as improve their knowledge of Honeycomb's infrastructure and production environment. Their oncall week was notably busy, with incidents involving high-urgency alerts and a kernel memory management bug, which were addressed by upgrading the system and enhancing service reliability. The experience fostered empathy and collaboration within the team, reinforcing the importance of being a hands-on practitioner in the tech industry. Honeycomb is actively hiring and encourages potential users to explore their platform through a trial.