Heap has introduced new features to enhance reporting and analytics, including nine additional Playbooks, which are dashboard templates designed to provide ready-to-use reports for various use cases. These Playbooks, such as Feature Engagement & Impact and Email Campaign Performance, help users track feature adoption, user retention, and email campaign effectiveness. New tools like Promotion Engagement and Quiz Engagement Playbooks allow users to identify top-performing promotions and assess the impact of quizzes on conversion and order volume. Additionally, Heap has improved the analysis of third-party events by automatically defining and categorizing new event types, and dashboard date range filters now offer more granularity, allowing users to adjust the timeline and share specific views with updated URLs. New users are encouraged to explore Heap's capabilities through a free trial.