Heap introduces Journeys, a new feature designed to enhance understanding of user interactions within digital experiences by providing a clear and visual map of user paths, complete with conversion rates and session replays. Unlike traditional path analyses, Journeys captures the complexity of user navigation, allowing businesses to identify points of drop-off and optimize user journeys efficiently. Additionally, Heap has upgraded its privacy and security controls in response to evolving global privacy regulations, offering scalable, low-code solutions that simplify compliance while maintaining robust security standards, including SSO access and adherence to GDPR and CCPA requirements. This comprehensive tool aims to deliver both in-depth user insights and strong data protection, ensuring that businesses can achieve meaningful impact without compromising on privacy.