Heap was recognized as the Best Place to Work in 2019 among small and medium-sized businesses in the U.S. by Glassdoor, ranking first out of 50 in the Employees’ Choice Awards. This accolade, based on employee feedback on Glassdoor, highlights the company's commitment to its workforce, as evidenced by a 5 out of 5 employee rating and a 100 percent approval rating for CEO Matin Movassate. Since 2017, Heap has significantly expanded its workforce and opened new offices in New York City and Salt Lake City. The company specializes in automatically collecting, organizing, and analyzing customer behavioral data, which helps businesses improve their products and customer experiences. Heap's mission is to assist companies in making data-driven decisions by eliminating technical obstacles and providing a comprehensive view of customer interactions.