Tyler Technologies, a leading provider of information management solutions for the public sector, has enhanced its software delivery process by integrating Harness Feature Flags into its CI/CD pipeline. This integration allows for greater control over feature releases, enabling product teams to manage release cadences, perform A/B testing, and apply their own risk management strategies. Previously, Tyler Tech faced challenges with large, coordinated releases, but by shifting to a cloud-based delivery model, they can now decouple deployment from software releases, focusing instead on controlled feature exposure. The decision to expand their partnership with Harness was influenced by the seamless integration of feature flags into their existing CI/CD processes, the supportive relationship with the Harness team, and the shared engineering-oriented culture. This collaboration marks the beginning of a new era in Tyler Tech's software delivery, allowing them to better meet the needs of stakeholders and customers while leveraging cloud benefits.