SMU, a leading retail company in Chile and Peru, significantly enhanced its deployment process by implementing Harness, achieving an 83% reduction in rollback time and a 98% reduction in deployment time, thereby facilitating safer scaling of its online business. Previously, SMU used Weaveworks Flux and GitOps strategies but faced challenges such as a lack of a deployment verification process and a lengthy rollback time, which prompted the search for a more efficient solution. Harness enabled SMU to deploy Kubernetes microservices with ease, incorporating features like Canary deployments with automatic rollbacks, which drastically improved deployment efficiency. This strategic shift aligns with SMU's ambitious growth and operational goals, supporting its extensive geographic coverage and strong market position in the supermarket and convenience store sectors.