Quality vs Reliability
Blog post from Harness
Harness Service Reliability Management (SRM) is a tool that enables engineering and DevOps teams to balance the speed of delivering new features with maintaining software stability by defining, measuring, and tracking Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets. This approach ensures high software reliability without sacrificing delivery speed and incorporates Continuous Verification to detect anomalies early, reducing the costs of post-production fixes. In today's software-centric world, the need to deliver high-quality, reliable, and innovative IT solutions is critical, with quality ensuring the software meets performance expectations and reliability ensuring it maintains quality over time. Harness SRM helps in creating reliability guardrails within CI/CD pipelines, allowing teams to improve reliability and speed of delivery with confidence. By continuously monitoring and verifying software, organizations can prevent costly rework and potential revenue loss due to unplanned application downtime.