During the COVID-19 pandemic, Harness observed a 10-15% decline in deployments as organizations implemented change freezes to ensure business continuity amid unforeseen challenges. These freezes are reminiscent of those during high-demand periods like Black Friday, as companies prioritize stability. Despite the temporary decline, the demand for IT changes persists, and organizations are preparing to resume deployments as they adapt to new norms. Harness emphasizes the importance of continuous delivery pipelines in managing risk and maintaining confidence during deployments. The company offers support to help organizations navigate these challenging times and encourages them to explore their resources for enhancing business continuity.