Harness's Service Reliability Management (SRM) module introduces advanced features such as Composite SLOs, Request Based SLOs, and integrations with Chaos Engineering and Feature Flags, which aim to align business reliability goals with operational realities and automate processes to reduce Mean Time to Recovery (MTTR) for incidents. The module enhances its foundational SLO management capabilities by allowing businesses to create more nuanced and business-critical service level objectives (SLOs) and automate downtime adjustments without manual interference. The new SLO Reporting features provide insights into service performance trends and patterns, enabling better compliance monitoring and incentive structuring. Integrations with Chaos Engineering and Feature Flags offer quick identification and resolution of issues caused by changes in the production environment, while Custom Change Sources allow for importing change events from various sources to quickly identify and address incidents. These updates are designed to streamline operations, reduce manual workload, and provide valuable insights to support reliability goals effectively.